Photo Help - Photo Passport FAQs


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Photo Passport FAQs

Published 04/15/2026 12:37 PM   |    Updated 06/26/2026 16:30 PM
Please see below for a list of frequently asked questions regarding passports.

General Passport FAQ's
Where can I get my Passport photo taken?
Do you need an appointment to take Passport photos at your local Walgreens?
What do I need to bring to Walgreens to get my passport picture taken?
How much do Passport photos cost?
Is there a discount for ordering extra copies of my passport photos?
Do Walgreens stores have Passport applications available?
Can I order passport photos online?
I have additional questions or concerns for Passports. What should I do?
Can I get a passport picture for additional countries taken at Walgreens?
How do I get another copy of my passport picture?


Digital Passport FAQ's
What is a digital passport image used for? 
How do I request a digital copy of my passport photo? 
How do I access my digital passport photo?
What happens if the Verification Code does not work?
Does my digital passport link expire?
Can I request a digital copy of a passport photo after the order has been placed at the store?
Where do I upload my digital passport photo?
Why is my digital passport photo not edited?
I had multiple passport photos taken and sent to one email address. How do I locate all images in the order?


Q: Where can I get my Passport photo taken?
A: Please visit a Walgreens location to have your passport photo taken. In one hour or less we will provide you with two perfectly sized, professional-quality Passport photos that are in compliance with government Passport photo requirements. Please click here to access our store locator
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Q: Do you need an appointment to take Passport photos at your local Walgreens?
A: No, but we do request that you call the specific store before you go to make sure the service is available. For Walgreens store contact information, please use our store locator.
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Q: What do I need to bring to Walgreens to get my passport picture taken?
A: You do not need to bring anything with you to get your passport picture taken. We do not submit any paperwork on your behalf, as we only only take the pictures that you will use to submit your passport application.
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 Q: How much do Passport photos cost?

A: Passport photos cost $16.99 for two 2x2 inch photos.
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Q: Is there a discount for ordering extra copies of my passport photos?
A: No, the cost is $16.99 for each set of 2 passport photos ordered.
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Q: Do Walgreens stores have Passport applications available?
A: Yes, but the application must be processed at the post office. For complete information from USPS about the Passport process, please follow: https://www.usps.com/international/passports.htm. To find a post office location near you, please follow: http://www.usps.com.

If you would like to download a passport application now, please follow: http://travel.state.gov/passport/forms/forms_847.html
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Q: Can I order passport photos online?
A: Unfortunately, you cannot order passports on Walgreens.com. 
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Q: For additional questions and concerns for Passports?
A: If you have additional information about passports, ie: attire, pose & expression please click the https://travel.state.gov/content/travel/en/passports/requirements/photos.html to see the guidelines from the United States Government
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Q: Can I get a passport picture for additional countries taken at Walgreens?
A: Yes you can get your photo for additional countries taken at Walgreens. The additional countries are: : Albania, Argentina, Australia, Brazil, Canada, Chile, China, Colombia, Dominican Republic, Ecuador, Finland, France, Germany, Greece, Hong Kong, India, Israel, Italy, Jamaica, Japan, Mexico, Pakistan, Peru, Russia, Spain, United Arab Emirates, United Kingdom, Uruguay, Vietnam.
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Q: What is a digital passport image used for? 
A: Some countries accept digital images for visa and passport applications and the US State department will soon for those looking to renew their existing passport. 
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Q: How do I request a digital copy of my passport photo? 
A: Please visit your local Walgreens store to have your passport photo taken, the store staff will assist you in processing your image to meet the State Department standards. please make sure to accept our passport policy on the kiosk and there you'll see an option to provide your phone number and email address to receive a digital copy of the same image after your order is paid for in the store, this digital option is offered at no additional cost. Please note that you must enter a cell phone number on the kiosk in order to receive your verification code. If you enter a land line, there is no way to receive the verification code.
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Q: How do I access my digital passport photo?
A: You will receive an email at the Email address you provided at the time you ordered your passport prints at the local store. Once you click on the link in the email, you will be sent a text message to the phone number you provided at the local store at the time you ordered your passport prints. Once the code is verified, then your passport prints will be downloaded automatically. 
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Q: What happens if the Verification Code does not work?
A: Use the "Resend Code" button to request a new verification code. 
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Q: Does my digital passport link expire?
A: Yes, the link to access your digital passport photo expires 30 days after the order is placed at the local store. 
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Q: Can I request a digital copy of a passport photo after the order has been placed at the store?
A: No, in order to receive a digital copy of a passport photo, you must make the selection at the time the passport is ordered at the local store.
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Q: Where do I upload my digital passport photo?
A: Visit U.S. Passports (state.gov) to start your application and upload your passport photo. 
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Q: Why is my digital passport photo not edited?
A: The state department software for renewals requires an unedited passport image for correct processing, and at this time Walgreens provided an unedited digital copy of the passport. We are working on a solution to provide both the edited and unedited images to customers in the future.
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Q: I had multiple passport photos taken and sent to one email address. How do I locate all images in the order? 
A: Passport images are emailed individually, even if the ordered together. If you do not see multiple emails from "Walgreens Photo" please check your email program to ensure they have not been grouped by subject line. You may need to expand the thread to see the individual emails from Walgreens or adjust your settings for "conversations".

For additional information on our Passport Policies, please click here.
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